Which filters can I use to browse on the webstore ?

We offer 4 main research categories : men, women, unisexe, or by
You can then apply filters by price, type of product, sizes and colors.
In order to make you experience easier though our monochromatic palette, we
classify colors in 4 main tones : Black, White, Light Tones and Dark Tones. The
exact colors are advised in the descriptions.


How to choose my size properly

In order to help you choosing your size we advise at the end of the descriptions the
measurements of the model and the size he or she wears. However if you need
more precise informations, we can measure the items upon demand : don't hesitate
to contact us in the chat or by mail : contact@notdarkenough.com


Can I amend or cancel my order ?

As long as we did not ship your package, changes or cancelations can be done.
Please contact us on the chat or by mail : contact@notdarkenough.com


How can I pay for my order ?

We accept payments with credit cards, PayPal and ShopPay. You can pay in 2 or 3 times with the PayPal tool.


Can I choose the currency to pay for my order ?

You can choose to shop with the currency of your choice, but we will receive
payments in Euros.


Do I pay for custom fees when ordering outside of the UE ?

All orders shipped outside the UE are home deliveries, which means that all custom taxes or importation fees will be billed by the transporter at delivery. These expenses have to be paid by the recipient. Unfortunately, we have no control on these fees and can not tell you the costs of it, because custom policies vary a lot from one country to another.


How will you ship my order ?

When checking out, you can choose between several delivery options. We work
with 2 transporters : Chronopost and DHL. Their services depend on your location. Shipping costs are precisely calculated according to the weight and the destination, you will not be charged any extra.
We offer free shipping in the UE for orders over 500 €.


When will I know my order’s status and how can I track it ?

As soon as your order will be processed, you will receive a confirmation email and a tracking number.


How to return an item or an order ?

If you wish to return a part or all of your order because you are not satisfied with the product, you can print a return slip from our website and sent it back to us within 14 calendar days after receiving.
Shipping costs for returns are at your expense.


How to return an item to change the size ?

For a size switch, please contact us before : our stocks per item are limited and we cannot guarantee that your size is available.


What to do in case of faulty item ?

In case you want to return a faulty item or a mistaken order, thank you for contacting us before, we will find with you the best solutions.


How will I get the refund ?

After we receive your return and make sure the products are flawless, unworn, and with its original tags, you will automatically be reimbursed of the items value. If those conditions are not fulfilled we will not proceed to the refund.


Can I pre-order an item ?

If you wish to pre-order an item or know if we will have it in stock, feel free to contact us.


What is avant-garde fashion ?

The «avant-garde» niche is coming from the anti fashion movement, which seeks to get away from trends by coming back to the essence of garement and matter
in the most raw expression. The designers from this school experiment around volumes, details and cuts in a search for ergonomy and timelessness, which explains the predominance of the color black.


What are our values ?

We believe in the craftmanship, intelligent and lasting products.
We try to support a less polluting fashion by offering timeless and quality pieces, that last through time and legacy.


How do we select our designers ?

Our will is to offer an eclectic selection serving a strong concept.
We try to find a balance between different types of expressions from one brand to
another though various polarities.
We also aim to vary the price ranges from premium to high end / luxury in order to be as inclusive as possible without making concessions on ethic and quality of the productions.


Where are our products made ?

We work nearly exclusively with european brands and productions. It happens that for some technical reasons our designers choose to produce some styles on a delocalized area, though we try to keep this an exception in our selection.
We aim to reduce our environmental impact by working as much as possible with
short circuits.


Why to buy slow fashion ?

Buying slow fashion is taking part in making the textile industry more respectful of the human and the environment.
Thanks to human-scaled and quality products, slow fashion stands against mass
consumption and modern slavery.